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We offer telephone support to our clients, and if the problem is not solved, a technician will be availed for on site support. We offer after sales support in the following areas: - Internet access
- E-Mail
- Networking
- Web Hosting
Before you call
In order to avoid delay and to enjoy Internet surfing please for dial-up users, follow the following instructions before you call us. - Make sure your phone line is working.
- Make sure your CPE (DSL MODEM) is plugged in properly and powered.
- Check the DSL light (on the front panel) to be ON and steady, if the light is
flashing switch off the modem for 5 minutes and turn it ON; wait for another 2 minutes for DSL light to be steady and then try to check if internet is working. If you continue to face problem please call 703776. - If you are using a LAN device (HUB, Router, Switch) restart the device and check for internet connection.
After the above proceduresfails to work please call our support desk on 703776 Please visit our Downloads area for Contract forms and User Manuals
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